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As part of his role as a co-COO as Markel, Michael Crowley oversees the human resources function--a task the former brokerage executive asked for when he signed on to the job. In this interview with Carrier Management, he explains why his own connections in the business are not the only thing that makes the assignment easy at Markel.
Throughout the month of February, Carrier Management is publishing a series of articles profiling operations officers of P/C insurance companies. Read more excerpts of the interview with Michael Crowley in related articles: Markel's Michael Crowley: Former Broker COO Deepening Carrier Sales Culture; Beyond a Sense of Humor: What Does It Take to Lead P/C Operations?; Does Your Company Need a COO?